Privacy Policy
Effective from 2023
Key Definitions
A1 Future Technologies Pvt. Ltd. (“we” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our website, located at www.A1future.com (the “Website”).
1. Consent:
CONSENT means a clear affirmative act establishing a freely given, specific, informed and unambiguous indication of the website user’s agreement to the processing of personal data relating to him or her, such as by a written statement, including by electronic means, or an oral statement.
2. General Data Protection Regulation (GDPR)
Predominant objective of this protection is as follows:
– The processing of personal data should be designed to serve mankind.
– Natural persons should have control of their own personal data;
– The right to the protection of personal data is not an absolute right; it must be considered in relation to its function in society and be balanced against other fundamental rights, in accordance with the principle of proportionality.
3. Personal Data
Personal data means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
4. Websites
It shall mean all websites as it may exist from time to time of A1 Future Technologies Pvt. Ltd. including but not limited to www.A1future.com.
This privacy statement describes how A1 Future Technologies Pvt. Ltd. collects and uses the personal information you provide on our Web site: www.A1future.com. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.
This Policy is applicable to whosoever visits any of A1 Future Technologies Pvt. Ltd. and any service of A1 Future Technologies Pvt. Ltd. being a partner, affiliate partner, reseller, and end customer.
This Policy shall be legally binding on you and A1 Future Technologies Pvt. Ltd., on different activities on all our websites including but not limited to browsing through our websites, placing order on our websites, asking for quotation on website, reading blogs on our website, requesting a call back using our website or whatsoever purposes as a click-wrap contract between you and A1 Future Technologies Pvt. Ltd.
Collection and Use of Personal Information:
We collect the following personal information from you:
– Contact Information such as name, email address, mailing address, phone number
– Information about your business such as company name, company size, business type
– Demographic information, such as your age and gender.
– Billing information, such as your billing address and credit card information.
– Usage information, such as the pages you visit on the Website, the features you use, and the time and date of your visit.
As is true of most Web sites, we automatically gather information about your computer such as your IP address, browser type, referring/exit pages, and operating system using authority and reliable third-party tools.
We do not knowingly collect any Personal Data from children under the age of 16. If you are under the age of 16, please do not submit any Personal Data through our Websites or Service(s). If you have reason to believe that a child under the age of 16 has provided Personal Data to us through our Websites or Service(s), please contact us and we will delete such personal information and terminate the child’s account from our databases.
We may collect this information from you directly, or from third-party sources such as social media platforms.
How we use your information
We use your personal information to:
– Fulfil your order
– Send you an order confirmation
– Assess the needs of your business to determine suitable products
– Send you requested product or service information
– Send product updates or warranty information
– Respond to customer service requests
– Administer your account
– Register Resellers and answer Reseller Enquiries
– Respond to your questions and concerns
– Improve our Web site and marketing efforts
– Conduct research and analysis
– Provide and improve our services to you
– Respond to your inquiries and requests
– Process your payments
– Send you marketing communications
– Comply with legal obligations
Customer Testimonials
We post customer testimonials on our Web site which may contain personally identifiable information. We do obtain the customer’s consent via email prior to posting the testimonial to post their name and/or images along with their testimonial.
Choice/Opt-Out
We may periodically send promotional emails about new services, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.
We also send you product information that you have requested and other transactional emails related to your account and/or order. Generally, you may not opt-out of these transactional emails but for promotional emails you can choose to opt-out.
RIGHT TO ACCESS, RECTIFY and/or DELETE PERSONAL DATA
If you are a Reseller, Affiliate partner, Partner, Customer or an interested party, providing your personal data to A1 Future Technologies Pvt. Ltd through any of its Website, applications or social media connects, blogs, corporate events, etc.; such data being collected for specific purposes mentioned hereunder Privacy Policy; you have the right to have access to your personal data provided to A1 Future Technologies Pvt. Ltd; and further you have the right to contact info@a1future.com for rectification or deletion of your personal data, subject to other clauses of this policy; without affecting continuity of A1 Future Technologies Pvt. Ltd. ‘s business.
Thus, deleting the User does not delete business-specific organization-owned data created and contributed to; by the User including without limitation, knowledgebase articles, notes, forum topics/comments, support calls, surveys, canned responses, ticket templates, order forms, order history, contacts, companies, tags, conversations in the tickets, email communications, comments or details provided on any third-party platform such as social media etc.
Notwithstanding the foregoing, we will retain Service Data that may include your personal data as necessary to comply with our legal obligations, for litigation/defence purposes, maintain accurate financial and other records, resolve disputes, and enforce our agreements.
Information Sharing
We may share your personal information with third-party service providers that perform services on our behalf, such as web hosting and payment processing. We may also share your information with government authorities or other third parties if required by law.
How we protect your information
We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. We use physical, technical, and organizational safeguards to protect your information.
Your choices
You have the right to opt out of receiving marketing communications from us by following the instructions in each communication. You may also have the right to access, correct, or delete your personal information.
We may also disclose your personal information:
– As required by law such as to comply with a subpoena, or similar legal process
– When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request,
– A1 Future Technologies Pvt. Ltd. is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information,
– to any other third party with your prior consent to do so.
Third Party E-Commerce Solutions Provider
Our shopping cart is hosted by our e-commerce solutions providers. They host our ordering system, and collect your billing information directly from you for the purpose of processing your order. This company does not use this information for any other purpose. If you choose to use PayPal to finalize and pay for your order, you will provide your billing information, such as a credit card number, directly to PayPal. We will not have access to this information. PayPal’s privacy policy will apply to the information you provide on the PayPal website.
Cookies and Other Tracking Technologies
We may use cookies, for example, to keep track of your preferences and profile information. Cookies are also used to collect general usage and volume statistical information that does not include personal information.
Cookies set by the A1 Future are called “first party cookies”. Cookies set by parties other than the website owner are called “third party cookies” . Some cookies are required for technical reasons in order for our Websites and Services to function correctly, we refer to these as “essential” or “strictly necessary” cookies. Other cookies enable us and the third parties we work with to track and target the interests of visitors to our Websites, and we refer to these as “Preferences” or “Statistics & Analytics” or “Marketing” cookies.
The details of the cookies we use can be found in our Cookie Statement.
Web beacons
Our Web pages contain electronic images known as Web beacons (sometimes called single-pixel gifs) and are used along with cookies to compile aggregated statistics to analyze how our site is used and may be used in some of our emails to let us know which emails and links have been opened by recipients. This allows us to gauge the effectiveness of our customer communications and marketing campaigns.
Third Party Tracking
The use of cookies by our tracking utility company or service providers is not covered by our privacy statement. We do/do not have access or control over these tracking technologies cookies. You can read more about them in our Cookie Statement.
Third Party links
Our Website may contain links to third-party websites whose privacy practices may differ from those of us. We are not responsible for the privacy practices or content of these websites. We encourage you to read the privacy policies of these websites before providing them with your personal information.
Security
When we collect personal information directly from you, we follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at info@a1future.com.
In order to make a purchase from us, you must use our shopping cart provider to finalize and pay for your order. Its privacy statement and security practices will also apply to your information. We encourage you to read that privacy statement before providing your information.
Additional Policy Information
Correcting and Updating Your Personal Information To review and update your personal information to ensure it is accurate, contact us at info@a1future.com.
Updates to this Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated Privacy Policy on our Website and indicate the date of the latest revision. Your continued use of our Website after the revised Privacy Policy has been posted constitutes your agreement to the revised Privacy Policy. We encourage you to periodically review this page for the latest information on our privacy practices.
Whenever you are asked to fill in a form on the website, look for the box that says “I Accept Privacy Policy & Cookie Policy”. If you want to customize your cookie preference, you may contact us at info@a1future.com or follow the steps given in our Cookie Statement.
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@a1future.com.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
All disputes will be covered under Kolkata, India jurisdiction.
If you have any questions or concerns about our Privacy Policy, or if you would like to exercise your rights with respect to your personal information, please contact us at:
A1 Future Technologies Private Limited
64/89, Khudiram Bose Sarani,
Dutta Bagan, Milk Colony,
Kolkata – 700037
India
Email: info@a1future.com